1. Assume you are Vince Brofft and want to lead the change to save the plant. Describe how you would enact the first three stages outlined in Exhibit 15.2 of the text.

2. Describe three tactics you would use to overcome union leader resistance.

3. If you were Kelly Mueller, how would you encourage innovative thinking at AT&D? What strategies would you use to encourage others to be more receptive to bold changes?

As an additional resource, Case Assessment Activities are provided in downloadable Word files on the text companion website and as graded assignments in MindTap. These activities include short cases and scenario-based multiple choice questions that assess students’ comprehension of chapter concepts. The following open-ended questions accompany these graded assignments and can be used as discussion starters or for additional subjective assessment.