Raun discusses the situation of the founder of Ping An who, desiring to steer innovation, found it difficult to adopt Daoism-based philosophical changes due to the size and complexity of the business.

a. From the perspective of the SLII® model, how does an organization’s size and complexity relate to the effectiveness of each of the leadership styles represented in Figure 5.1?

b. What about the development levels of the followers? How does size and complexity affect the needed directive behavior of leaders?