16. Customers arrive at a two-server system according to a Poisson process having rate = 5....

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16. Customers arrive at a two-server system according to a Poisson process having rate λ = 5. An arrival finding server 1 free will begin service with that server.

An arrival finding server 1 busy and server 2 free will enter service with server 2.

An arrival finding both servers busy goes away. Once a customer is served by ei-?

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