32. Customers arrive at a two-server station in accordance with a Poisson process having rate . Upon

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32. Customers arrive at a two-server station in accordance with a Poisson process having rate λ. Upon arriving, they join a single queue. Whenever a server completes a service, the person first in line enters service. The service times of server i are exponential with rate μi , i = 1, 2, where μ1 + μ2 > λ. An arrival finding both servers free is equally likely to go to either one. Define an appropriate continuoustime Markov chain for this model, show it is time reversible, and find the limiting probabilities.

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