What are Garvins eight dimensions of product quality?

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What are Garvin’s eight dimensions of product quality?

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Total Quality Management

ISBN: 9789332579392

3rd Edition

Authors: Poornima M. Charantimath

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Question Posted: Jan 03, 2024 01:37 AM

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What are Garvins eight dimensions of product quality?

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David A Garvin a professor at Harvard Business School proposed eight dimensions of product quality in his influential work on the subject These dimens...View the full answer

Total Quality Management

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