Which of the following most influences consumer perception of quality? a. Industry standards b. Companys financial performance

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Which of the following most influences consumer perception of quality?

a. Industry standards

b. Company’s financial performance

c. Audit results

d. Service and repair policies

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Total Quality Management

ISBN: 9789332579392

3rd Edition

Authors: Poornima M. Charantimath

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Question Posted: Jan 03, 2024 10:13 AM

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Which of the following most influences consumer perception of quality? a. Industry standards b. Companys financial performance

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The answer to this depends largely on the context but generally among the given options consumers ar...View the full answer

Total Quality Management

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