3 Devise a more comprehensive set of selection criteria - including test results as well as supervisory experience, ability to motivate employees and knowledge of agency procedures - that can be explained and justified to the board and to employees. Sustainable development is a relatively new term that refers to the way in which organisations engage with and satisfy a wide variety of stakeholders. This includes its shareholders, employees, suppliers, the environment (meaning the air, water, land resources and other aspects of keeping the planet in good shape for future generations in the long term) and the communities in which they operate. Executives are now recognising the requirement to satisfy not just shareholders, who principally demand profits, but also a wide variety of stakeholder groups, who place a range of demands on the company and its managers. To survive and prosper, firms must not pollute the environment, they must adhere to tightening safety and labour/employment standards, and they must act responsibly in balancing the needs of shareholders with other stakeholders, both in the present and the longer term. This means that life for managers has become even more complex and challenging as they pursue a broad set of objectives and try to satisfy many disparate requirements. In a nutshell, the things that employees want from a company are not necessarily the same things that environmentalists want, nor local communities, customers, government regulators, shareholders and so on."