3 Meet with Jacobs and the employee to try to resolve the current issue, then start working with Rose Anastasiou from HR and other senior managers to develop stronger policies regarding sexual harassment and treatment of employees, including clear-cut procedures for handling complaints. John Graham had been with Shellington Pharmaceuticals for 18 years. After a tour of duty in the various plants, and seven years overseas, John was back at headquarters, looking forward to his new role as director of Asia Pacific marketing.