Managers in government agencies must develop and implement policies on behalf of citizens that find a fair balance between conflicting objectives. For example, vehicle recognition technologies and facial recognition technologies are now available and implemented in some countries that can allow agencies to know a great deal about what individual citizens are doing. When these are combined with data from Facebook and credit card data, plus phone and app data, full knowledge of citizen activity can be known. This will also be connected with medical records and even DNA data in some countries. How can politicians, managers and executives balance what is possible and desirable, for example in tracking and catching society's criminals, with the privacy that most of us highly value? New digital technologies bring with them the promise of higher levels of technology-based productivity, elimination of boring work that can be done by machines such as robots or computers, and other benefits, such as faster and better customer service. Artificial intelligence promises improved and speedier decision making, for example in banks that need to make correct and speedy lending and risk assessment decisions. These applications of machine- based intelligence are often based on Big Data, and software is now in play that scrapes large amounts of data from web pages and applications about all of us that have phones, computers and social media accounts. This has led to a number of issues that society, governments and businesses have to deal with, associated with ethics, social responsibility and the legality of who owns, controls and can access and use information about people and businesses. Facebook is a fine example of a very successful business that has been mired in many controversies about its use and misuse, to the point that some commentators are calling for Facebook to be broken up because it is seen by them as too powerful. Yet Facebook continues to grow and even diversify its income stream and data collection, and is working to create partnerships with government-approved digital payment structures.