The performance of any company can be promoted by specifying a set of metrics that can be
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The performance of any company can be promoted by specifying a set of metrics that can be readily measured and then monitoring them rigorously. To promote the creativity and innovation of a service enterprise, one needs to define a set of metrics for determining its innovative performance. Name a number of such metrics.
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Related Book For
Engineering Management Meeting The Global Challenges
ISBN: 9781498730075,9781498730105
2nd Edition
Authors: C. M. Chang
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