Total Quality Management In The Healthcare Industry An Efficient Guide For Healthcare Management(1st Edition)
Authors:
Balasubramanian Mahadevan
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Book details
ISBN: B0B4SSW13V, 979-8886290141
Book publisher: Notion Press
Book Summary: "Total Quality Management in Health Care” explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service.Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers everyemployee in every department to maintain high standards and strive for continuous improvement
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