The November 24, 2009, USA Today article Flier satisfaction with airlines goes up a bit reported the
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a. Construct a new table ranking the percentages for comfort, service, and Web separately.
b. Using Spearman€™s rank correlation and a 0.05 level of significance, determine if there is a relationship between comfort and service.
c. Using Spearman€™s rank correlation and a 0.05 level of significance, determine if there is a relationship between comfort and Web.
d. Using Spearman€™s rank correlation and a 0.05 level of significance, determine if there is a relationship between service and Web.
e. Review the results of parts b, c, and d, and comment on your combined findings.
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a Comfort Service Web Airline Comfort Service Web Rank Rank Rank Midwest 23 22 18 130 125 45 Virgin America 23 24 23 130 140 135 JetBlue 23 22 22 130 ...View the full answer
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