The worksheet C16P15 in the OM6 Data Workbook provides sample times in hours for processing and shipping
Question:
The worksheet C16P15 in the OM6 Data Workbook provides sample times in hours for processing and shipping orders from a Web-based retailer. The retailer advertises that orders are shipped within 4 hours of receipt. What is the capability of the process to achieve this standard? Explain your conclusions.
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Note that although no values are outside of the specification limits the capability indexes are less ...View the full answer
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Muhammad Umair
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Related Book For 
OM6 operations supply chain management
ISBN: 978-1305664791
6th edition
Authors: David Alan Collier, James R. Evans
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