What are some of the challenges ebay may encounter by deeply involving customers in its process strategy?
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E Bay has been offering social customer service in Europe since mid2011 The company had been using social networks as a marketing platform for some ti...View the full answer
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Supply Chain Management A Logistics Perspective
ISBN: 978-0538479196
9th edition
Authors: John coyle, John Langley, Robert Novack, Brain Gibson
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