What general guidelines of coding has management overlooked in its decision to use a summer code for cities? Make a list of them. What is the effect on full-time data entry personnel of changing codes for the ease of temporary help? Respond in two paragraphs. What future impact could the temporary change in codes have on sorting and retrieving data entered during the summer period? Take two paragraphs to discuss these implications. What changes can you suggest so that the part-timers don’t get mixed up on codes in the short term? In a memo to the supervisor of this work group, make a list of five to seven changes in the data capture or data entry procedures that can be made to accommodate short-term hires without disrupting normal business. In a paragraph, indicate how this goal can be accomplished without marring the productivity of data entry personnel.

Vicky takes her fingers off her keyboard and bends over her workstation to verify the letters on the invoices stacked in front of her. “What on earth?” Vicky asks aloud as she further scrutinizes the letters that encode cities where orders are to be shipped. Shelly Overseer, her supervisor, who usually sits a couple of workstations away, is passing by and sees Vicky’s consternation. “What’s the matter? Did the sales rep forget to write in the city code again?”