What is it about service processes that makes their design and operation so different from manufacturing processes?

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Operations And Supply Chain Management

ISBN: 287

14th Edition

Authors: F. Robert Jacobs, Richard Chase

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Question Posted: Apr 09, 2014 07:39 AM

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What is it about service processes that makes their design and operation so different from manufacturing processes?

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Direct customer involvement in the process in service processes t...View the full answer

Operations And Supply Chain Management

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