Why is e-mail better for informative and positive messages than negative ones?

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Business Communication Building Critical Skills

ISBN: 978-0077637194

6th edition

Authors: Kitty Locker, Stephen Kaczmarek

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Question Posted: Jan 14, 2016 12:43 AM

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How do you organize informative and positive messages?
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Why is e-mail better for informative and positive messages than negative ones?

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Email is still perceived by some users as less formal than a letter or facetoface co...View the full answer

Business Communication Building Critical Skills

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