Why should you state facts in a claim message logically, objectively, and unemotionally?

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Essentials of Business Communication

ISBN: 978-1111821227

9th edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Sep 15, 2017 12:09 PM

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Why should you state facts in a claim message logically, objectively, and unemotionally?

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When writing a claim it is important that the writer state facts objectivel...View the full answer

Essentials of Business Communication

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