You are the chief negotiator for your organization's first outsourcing effort. Your team feels it has identified an excellent outsourcing service provider that meets all your selection criteria. Your organization insists on the right to conduct on-site inspections every six months; however, the service provider has stated that it is unreasonable and that other users are content with on-site inspections once a year. The service provider argues that more frequent inspections are time consuming and disruptive and that they actually weaken the level of security by exposing its operations to too many users. You are about to meet face-to-face with the service provider's chief operating officer to resolve this issue. How do you proceed?