You have started a small high-tech company in New York.
a. You are running an informational Web site. Customers must call your 800 number to place an order. A customer in Alaska is very unhappy with your product. Can they successfully sue you in Alaska?
b. You decide you want to be clear in all your future dealings, so you insert a choice of forum clause in all of your contracts with your customer that stipulates arbitration in New York under the rules of the American Arbitration Association. Would this be enforceable?
c. What if the forum clause stated that all disputes would be heard in Tibet?