1. How can Cineplex Scene calculate lifetime value of a moviegoer? 2. From a CRM perspective, what...

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1. How can Cineplex Scene calculate lifetime value of a moviegoer?
2. From a CRM perspective, what are some of the patterns that Cineplex can analyze from its Scene database? How can it act on those patterns?
3. What are some of the ethical considerations in collecting and analyzing such data?
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Marketing Management

ISBN: 978-0132161077

14th Canadian Edition

Authors: Philip R Kotler, Kevin Lane Keller, Subramanian Sivaramakrishnan, Peggy H. Cunningham

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