1. Identify the operations management problems that Dr. Barr is having at the clinic.
2. The schedule Dr. Barr set up worked well at the clinic where she was a resident. What are some of the reasons why it might not be working here?
3. Identify some of the reasons why the clinic is having inventory problems.
4. What should Dr. Barr have done differently to avoid some of the problems she is currently experiencing?
5. What suggestions would you make to Dr. Barr now?

It has been three years since Dr. Julia Barr opened Creature Care Animal Clinic, a suburban veterinary clinic. Dr. Barr thought that by now she would be enjoying having her own practice. She had spent many years in college and worked to save money in order to start a business. Instead, she felt overwhelmed with business problems that were facing the clinic. She thought to herself: “I don’t produce anything. I just provide a service doing something I enjoy.