1. What role does an advisory board play in this business owner's approach to decision making? If you were a business owner, would you want to develop an advisory board?
2. After listening to this entrepreneur's perspective on decision making, how would you categorize her decision-making style? Include at least two examples that support your choice.
3. Customer feedback is an important part of this entrepreneur's decision-making process. Referring to the innovative decision-making techniques described at the end of the chapter, how would you categorize "getting feedback"? Why is feedback valuable in decision making?