1. Where does Horace start? What programs does he put in place to deal with the needs of corporate culture, knowledge, skills, leadership, and team orientation?
2. How does he go about developing the programs that he needs to put in place? Does he do it by himself? Can he buy off-the-shelf programs?
3. What time frame does Horace need to implement the programs to make the change successful? If he deals only with executive development programs, does he need to be concerned with programs for middle managers and below? If so, how does he do this?