AT&T is interested in capturing the evaluative judgments of its new wireless cell phone services. Determine and

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AT&T is interested in capturing the evaluative judgments of its new wireless cell phone services. Determine and justify what service attributes should be used to capture the performance of its wireless cell phone service. Then design two scale measurements that would allow AT&T to accurately collect the data.
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Essentials of Marketing Research

ISBN: 978-0073404820

2nd edition

Authors: Joseph Hair, Mary Wolfinbarger, Robert Bush, David Ortinau

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