Casinos and other gambling establishments use sophisticated systems to monitor their employees. Employees, particularly dealers, are subject to stringent background checks. In addition, the entire casino is under extensive video surveillance, with security personnel monitoring the gaming operations 24 hours a day, seven days a week. (Any table with “higher than normal” losses is specially monitored). Finally, both uniformed and undercover security personnel prowl the casino looking for suspicious behavior on the part of both casino employees and patrons.

Required:

a. Why do casinos monitor their employees?

b. Identify two costs and two benefits of installing video monitors, relative to physical monitoring by stationing people on the casino floor.

c. Most casinos have both video monitoring and physical monitoring on the floor. In addition, they have physical controls for safeguarding chips and money. How do you explain the use of multiple monitoring and control measures?