Connie’s Takeout caters to young professionals who want a good meal at home but do not have time to prepare it. Connie’s has developed the following business objectives:

1. To provide fast, courteous service

2. To manage the inventory of food carefully

3. To have repeat customers

4. To be profitable and grow

Connie’s has also developed the following performance measures:

5. Growth in revenues per quarter and net income

6. Average unsold food at the end of the business day as a percentage of the total food purchased that day

7. Average customer time at the counter before being waited on

8. Percentage of customers who have shopped in the store before

Match each of these objectives and performance measures with the four perspectives of the balanced scorecard: financial perspective, learning and growth perspective, internal business processes perspective, and customer perspective.