Consider the data on call waiting time of customers in a call center (Exercise 5-8). The call

Question:

Consider the data on call waiting time of customers in a call center (Exercise 5-8). The call center has set a goal of waiting time not to exceed 35 seconds.
(a) Test to see (using a = 0.05) if conducting capability analysis using normal is appropriate.
(b) If not, consider a Box-Cox transformation and conduct capability analysis. Report appropriate capability indices and the percentage nonconformance
(c) Consider conducting capability analysis using a Weibull Comment on the results.
(d) What are the drawbacks of conducting a capability analysis using the normal in this example?
Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...