Give two examples of nonfinancial measures of customer satisfaction relating to quality.

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Cost Accounting A Managerial Emphasis

ISBN: 978-0132109178

14th Edition

Authors: Charles T. Horngren, Srikant M.Dater, George Foster, Madhav

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Question Posted: Nov 15, 2011 08:20 AM

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Give two examples of nonfinancial measures of customer satisfaction relating to quality.

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Cost Accounting A Managerial Emphasis

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