Hoteliers are concerned about commoditization of products and services. What are three things you learned in this

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Hoteliers are concerned about commoditization of products and services. What are three things you learned in this chapter that can help you avoid commoditization in a hotel you would manage?
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Foundations of Lodging Management

ISBN: 978-0132560894

2nd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.

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