Interview managers at a local company to identify the key business measures (financial, market, supplier, employee, process,

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Interview managers at a local company to identify the key business measures (financial, market, supplier, employee, process, information, innovation, etc.) for that company. What quality indicators does that company measure? What cause and effect (interlinking) performance relationships would be of interest to the organization?
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OM operations management

ISBN: 978-1285451374

5th edition

Authors: David Alan Collier, James R. Evans

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