Refer to Exercise 8-18 and the data shown in Table 8-16. Construct a control chart for the

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Refer to Exercise 8-18 and the data shown in Table 8-16. Construct a control chart for the number of dissatisfied customers. Revise the chart, assuming special causes for points outside the control limits.
TABLE 8-16

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Fundamentals of quality control and improvement

ISBN: 978-0470226537

3rd edition

Authors: amitava mitra

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Question Posted: Apr 30, 2016 12:43 PM

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Refer to Exercise 8-18. Management believes that the dissatisfaction rate is 3%, so establish control limits based on this value. Comment on the ability of the store to meet this standard. If...
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Refer to Exercise 8-18 and the data shown in Table 8-16. Construct a control chart for the

Question:

Number of Dissatisfied Customers Number of Dissatisfied Customers Sample Sample 12 13 14 15 16 17 18 19 20 4 4 12 10

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The centerline for the npchart is 8320 415 with ...View the full answer

Fundamentals of quality control and improvement

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