3. Explain what is meant by Customer Lifetime Value. How do marketers apply this formula to determine
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3. Explain what is meant by Customer Lifetime Value.
How do marketers apply this formula to determine the effectiveness of their direct marketing programs? (LO 14-4)
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Advertising And Promotion An Integrated Marketing Communications Perspective
ISBN: 9781260570991
12th International Edition
Authors: George Belch, Michael Belch
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