1. In rereading the opening story, did you perceive any face-threatening interactional episode(s) and face-threatening verbal and...

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1. In rereading the opening story, did you perceive any face-threatening interactional episode(s) and face-threatening verbal and nonverbal messages in the case story? What underlying intercultural value and expectancy clashes drive the face-threatening encounter? Can you recommend two constructive other-face, mutual-face, and/or communal face-saving strategies to “save face” or “repair face” for both Mr. Watanabe-san and Mr. Wilde in the case story either during the unfolding conflict-escalating process or in a follow-up meeting session?

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Communicating Across Cultures

ISBN: 9781462536474

2nd Edition

Authors: Stella Ting-Toomey, Tenzin Dorjee

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