2. Your companys error cost an important business customer a new client; you know it and your...

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2. Your company’s error cost an important business customer a new client; you know it and your customer knows it. Do you apologize, or do you refer to the incident in a positive light without admitting any responsibility?

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Excellence In Business Communication

ISBN: 9780134310824

6th Canadian Edition

Authors: John Thill, Courtland Bovee, Wendy Keller, K. M. Moran

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Question Posted: Sep 18, 2024 10:02 AM

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2. Your companys error cost an important business customer a new client; you know it and your...

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Excellence In Business Communication

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