4. Identify and give examples of key issues that underlie workplace conflicts. Identify five approaches to conflicts,
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4. Identify and give examples of key issues that underlie workplace conflicts. Identify five approaches to conflicts, explain the advantages and disadvantages of each in specific situations, and predict likely consequences of each style in those situations.
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Communicating At Work Strategies For Success In Business And The Professions
ISBN: 9780078036804
11th Edition
Authors: Ronald Adler, Jeanne Marquardt Elmhorst, Kristen Lucas
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