5. Which of the following are effective strategies for dealing with diffi cult group members (disruptive troublemakers)?

Question:

a. Provide opportunities for the diffi cult group member to air his/her disagreement, allowing whatever amount of time is necessary.

b. Permit the diffi cult member to interrupt the group proceedings so he/she can

“blow off some steam.”

c. Encourage a competitive group climate where everyone is free to argue, disagree, and attempt to win points with the group.

d. Confront the diffi cult group member directly; if the entire group is affected, then the group as a whole should confront the troublemaker?

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