An appeal letter is similar to a refusal or complaint letter because it also uses the persuasive letter structure. You write an appeal letter in response to a refusal. For example, you might write an appeal letter in response to a denial from an insurance company to honor an insurance claim. You can use the five-paragraph persuasive letter structure to write the appeal letter so that it states your case clearly and then requests fair compensation. The tone of an appeal letter should be positive and respectful. To complete this case study, you write an appeal letter for a situation of your choice.

1. Create a new document in Word, and then save it as Appeal Letter.

2. Create an attractive letterhead using your own name and address information. If you completed the Create exercise in this project, you can copy the letterhead from that letter to the current letter or even open the letter and adapt it. You save time by adapting documents rather than creating them from scratch.

3. Include the current date below the letterhead and then enter the information for the inside address two lines below the date. Note that you can change the line spacing to 1.0 and remove After spacing so that the inside address information is singlespaced.

4. Include a salutation.

5. Start paragraph 1 by thanking the reader for the opportunity to present your appeal.

Include the subject of the appeal along with the relevant dates, if appropriate, or a case reference number if you have been given one.

6. In paragraphs 2 and 3, summarize the details of the appeal in neutral language.

State timelines and describe the situation. Use bulleted lists or tables, where appropriate, to present the information clearly and succinctly.

7. In paragraph 4, clearly state the compensation required, and then in paragraph 5, close positively.

8. Include your name in the complimentary closing.

9. Create an envelope for the letter, format the return and delivery addresses with the Calibri font and 11 pt, format your name differently, and then print a copy of the envelope and letter.

10. Create a sheet of labels for your name and address (select select Microsoft as the label vendor if it is not already selected, then select the second listing for 30 Per Page in the Label Options dialog box). Format your name with a different font and a larger font size. Note that you may need to generate a few sheets of labels before you are satisfied with the placement of your name and address information on each label. Experiment with different font sizes and line breaks.

11. Save the label sheet as Appeal Letter Labels, print a copy, and then close the document. Do not save any of the label sheets that you do not intend to keep.

12. Save and close the letter document.