Barbara, a U.S. female manager, was faced with deciding how best to approach an upcoming evaluation session

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Barbara, a U.S. female manager, was faced with deciding how best to approach an upcoming evaluation session with Carlos, a new employee from Venezuela. Carlos often arrived late and sometimes did not come to work at all; he would later explain that he had a family emergency. In addition, Carlos often spoke Spanish to another Spanish-speaking employee during work hours.

The other employees thought he was probably speaking negatively about them. Female employees were upset because he was overly familiar with them; his terms of endearment and hugs were not appreciated. What factors should Barbara consider when offering constructive criticism to Carlos? Explain how gender may be a factor in this evaluation session.

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Intercultural Business Communication

ISBN: 9780132127905

5th Edition

Authors: Lillian H. Chaney, Jeanette S. Martin

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