In small groups, discuss how you feel about using inclusive language, for example, the advice in Figure 12. Allow space for everyone to be honest and respectful of different points of view. For example, not everyone likes the idea of using they as a singular pronoun or being asked what pronouns they use, while others may feel that using gender-neutral pronouns is important. Still others may feel that pronouns they use are essential to their identity.

Figure 12

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Use neutral job titles to avoid implying that a job is held by only men or only women. Instead of Use salesman sales representative, sales associate nurse server flight attendant male nurse waitress stewardess Avoid words and phrases that unnecessarily imply gender. Instead of Use you guys everyone manmade artificial, manufactured manpower mankind human resources, employees people, humans Use appropriate personal titles and salutations. If a woman has a professional title, use it (Dr. Martha Ralston, the Rev. Deborah Connell). In emails and letters, avoid Ms., Miss, Mrs., or Mr. by including the person's full name (Dear Cara Simpson) or by using the receiver's title (Dear Investor, Dear Neighbor, Dear Hiring Manager). Find alternatives to gendered pronouns (e.g., "Each manager must evaluate his employees annually") and "one," which is considered formal. Use plural nouns and pronouns. "All managers must evaluate their employees annually." Use second-person pronouns (you, your). "You must evaluate your employees annually." Omit the pronoun. "Each manager must evaluate employees annually." Use they as a singular pronoun unless you need to abide by strict grammar rules.