Underline unacceptable behavior in the following scenario: The ABC Corporation’s negotiating team has been invited to dine with the Mexican team at a Mexican restaurant. Some of the team members do not care for Mexican food. At the restaurant, Tom is uncomfortable and very hot, so before sitting down he takes off his jacket and loosens his tie. He now feels comfortable and starts talking with two of the Mexican team members.

As Juan refers to him as Dr. Ross, Tom stops him and tells him to please call him Tom. Tom asks the Mexican team leader if there is some way by which they can compromise over an issue discussed during the day. The first course is served, which is chicken soup with the chicken’s feet in the dish. Tom winces as he sees the chicken’s feet and pushes the bowl to the side.