1. Have you ever written a letter or sent an e-mail to a company? What might motivate...
Question:
1. Have you ever written a letter or sent an e-mail to a company? What might motivate you to do so? Would you expect a response?
2. If a company such as Ben & Jerry’s receives a fan letter complimenting products or service, is it necessary to respond?
3. Why is it important for companies to answer claim (complaint) letters immediately?
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1 They might be motivated to do so if a product or service is unsatisfactory if they need informatio...View the full answer
Answered By
Jonas Araujo
I have recently received the degree of PhD. In Physics by the Universidade Federal do Maranhão after spending a term in Durham University, as I have been awarded a scholarship from a Brazilian mobility program. During my PhD. I have performed research mainly in Theoretical Physics and published works in distinguished Journals (check my ORCID: https://orcid.org/0000-0002-4324-1184).
During my BSc. I have been awarded a scholarship to study for a year in the University of Evansville, where I have worked in detection-analysis of photon correlations in the the Photonics Laboratory. There I was a tutor in Electromagnetism, Classical Mechanics and Calculus for most of that year (2012).
I am very dedicated, honest and a fast learner, but most of all, I value a job well done.
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Related Book For 
Business Communication Process and Product
ISBN: 978-1111951887
7th edition
Authors: Mary Ellen Guffey, Dana Loewy
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