18. Discuss a questionable restaurant sales strategy. A diner at a steakhouse in Atlantic City was charged
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18. Discuss a questionable restaurant sales strategy.
A diner at a steakhouse in Atlantic City was charged $3,750 for a bottle of wine he thought was $37.50. Read about the situation at bit.ly/1w89oTB. In groups, discuss who is responsible for the discrepancy. Have some members of your group argue that the customer is responsible, and have other members argue that the restaurant (or perhaps the server) is responsible. Try to come to some agreement or compromise. Then decide what should be done to resolve the issue.
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Related Book For
Business Communication In Person In Print Online
ISBN: 9781305500648
10th Edition
Authors: Amy Newman
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