2. You finally made the long trip overseas to meet the new German director of your division. Despite slow traffic, you arrive only four minutes late. His door is shut, so you knock on it and walk in. The chair is too far away from the desk, so you pick it up and move it closer. Then you lean over the desk, stick out your hand, and say, “Good morning, Hans, it’s nice to meet you.” Of course, you’re baffled by his chilly reaction. Why?