20. Discuss ethical dilemmas.

Working in small groups, identify at least one ethical dilemma one of you has experienced in each of the following categories. Using the Framework for Ethical Decision Making discussed in this chapter, analyze how you handled the situation and what, if anything you could have done differently.

a) Copyright issues or academic integrity, for example, discovering that a friend plagiarized a paper or responding to a request for test or homework answers.

b) Confidentiality, for example, deciding whether to share information that would be useful to your friend although you were asked not to.

c) E mployment, for example, receiving a better job offer after you already accepted one.

d) Customer service, for example, giving a customer information you know isn’t true.