5-70. COMPLETING: DESIGNING FOR READABILITY [LO5] Assume you are a supervisor in a large call centre and you have been working with the human resources manager to organize a workshop for staff training. You made notes about the workshop dates and times (see below) but now it is time to email the staff. Select which information is relevant and write the email message. Emphasize important information with document design features. Use headings, lists, layout, boldface, and other document design features. Make the tone friendly—

you want the staff to attend even though it is not required.

Your Notes?