6. Explain the importance of business etiquette and identify three key areas in which good etiquette is essential.

A shared sense of purpose and compatible values A clear and challenging goal A belief in the value of the team’s efforts A well-balanced mix of people who can provide the insights and skills needed to achieve the goal Positive behavioural norms that promote psychological safety, encouraging people to share information, propose unproven ideas, and express vulnerability without fear of repercussion A willingness to put the team’s needs ahead of individual needs Open and honest communication?