6-30. MEDIA SKILLS: INSTANT MESSAGING [LO-5] Review the following IM exchange and explain how the customer service

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6-30. MEDIA SKILLS: INSTANT MESSAGING [LO-5] Review the following IM exchange and explain how the customer service agent could have handled the situation more effectively.

Agent: Thanks for contacting Home Exercise Equipment.

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Business Communication Essentials

ISBN: 0133508703

5th Canadian Edition

Authors: Courtland Bovee

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Question Posted: Sep 30, 2024 07:02 AM

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6-30. MEDIA SKILLS: INSTANT MESSAGING [LO-5] Review the following IM exchange and explain how the customer service

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Business Communication Essentials

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