7. Assess your listening skills and ability to show empathy.

Rate yourself on the following dimensions, and consider how you could become a better, more empathic listener.

Never Sometimes Often Always I prefer to talk than to listen.
I have a tough time listening to people whose views are different from mine.
I have a tough time listening to people complain.
When someone else is talking, I plan what I’ll say next.
I tend to try to solve problems quickly instead of listening to the whole situation first.