The Personnel Manager, whose secretary you are, is responsible for training in your Company. He has received suggestions that a refresher course might be organised for secretaries who have been with the Company for some time not only to keep them up to date and informed of the latest practices, but also to prepare them for higher secretarial posts.

Since you are a senior secretary he has asked you to write a brief report for him giving your opinions on such a course, how and when it might be held to cause the minimum inconvenience to employers of those attending, and suggesting the topics you think should be covered by the course with your reasons for their inclusion.

(Invent any details you think necessary to give reality to your report.)

L.C.C. Private Secretary's Certificate